Craft beer, wine and more from our warehouse in Rome. Our shop is automated only for some countries: if we can't deliver to your area with Poste or DHL, you won't be able to complete the purchase. Shipping abroad always has a cost.
The cart tells you, before you pay.
Create your account choosing the foreign customer type, with your delivery address.
Add the products and go to the cart. If Poste or DHL appears among the carriers, we deliver to your address, and you see the shipping cost before paying. If no carrier appears, your area is not covered.
Delivery takes between 3 and 15 business days, depending on the destination country.
Any customs fees are always the responsibility of the customer. We don't handle customs inspections or procedures: in case of customs holds or requests to collect the goods at customs, all related costs and responsibilities fall on the customer.
Some countries may hold a parcel until the destination country's tax is paid. It is not a fixed rule, but it can delay delivery.
Check the products in front of the courier. If you see damage, sign with a specific reservation (for example «damaged package» or «missing package»), even if the courier is in a hurry.
Report any damage within 1 day, with a few photos: damaged goods are replaced or refunded as soon as possible.
Sturdy boxes with honeycomb dividers, padding and a special plastic mesh, for maximum protection against impacts.
The packaging is made of 100% recycled materials, compliant with regulations: because of these materials, you may find some dust inside the box.
The ones we get asked most.
We ship abroad with Poste and DHL, but only to some areas. To check yours, register as a foreign customer and add the products to the cart: if a carrier appears, we deliver to your address.
Shipping abroad always has a cost, which depends on the destination. You see it in the cart before paying.
Between 3 and 15 business days, depending on the destination country. Customs checks can add a few days.
The customer. We don't handle customs procedures: any fees, holds or collection at customs are the customer's responsibility.
Sign with a specific reservation in front of the courier and report the damage within 1 day, with photos. Damaged goods are replaced or refunded as soon as possible.
Write to us from the contact form. For a damaged parcel, include your order number: we will reply telling you how to send us the photos.
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